Privacy Policy

This Privacy Policy explains how EasyNest (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use our website, mobile apps, and related services (the “Service”). By using the Service you agree to the practices described in this policy.

We collect information in three ways: what you provide directly, what we collect automatically, and what we receive from third parties.

• Information you provide: account details (name, email, phone, profile photo), location and price preferences, listings you favourite, messages you send, tour requests, and any content you submit.
• Information collected automatically: device and browser details, IP address, approximate location from your IP, usage logs, and cookies or similar technologies.
• Information from third parties: data from sign-in providers (such as Google or Apple) when you choose to use them, and listing data from agents and partner services.

We use your information to:

• Provide, operate, and improve the Service;
• Personalize listings, recommendations, and search results based on your preferences and location;
• Enable messaging, tour requests, and other interactions with agents and property owners;
• Send transactional notifications (account, tours, messages) and, where permitted, marketing updates you can opt out of;
• Detect, prevent, and address fraud, abuse, and security incidents;
• Comply with legal obligations and enforce our Terms of Use.

We use cookies and similar technologies to keep you signed in, remember your preferences, measure usage, and improve the Service. You can control cookies through your browser settings, but disabling some cookies may limit functionality (for example, staying signed in across sessions).

We may share information with:

• Agents and property owners you choose to interact with, so they can respond to your messages and tour requests;
• Service providers that help us run the Service (hosting, analytics, push notifications, customer support), bound by confidentiality and data-protection terms;
• Legal and safety recipients when required by law, subpoena, or to protect the rights, property, or safety of EasyNest, our users, or others;
• Business transfers in connection with a merger, acquisition, or sale of assets, subject to the same protections described in this policy.

We do not sell your personal information.

With your permission we use approximate or precise location to show nearby listings, autocomplete addresses, and personalize recommendations. You can revoke location permission at any time through your browser or device settings.

We keep your personal information for as long as your account is active or as needed to provide the Service. After you delete your account we retain limited data only as required to comply with legal obligations, resolve disputes, or enforce our agreements.

We use technical and organizational measures designed to protect your information, including encryption in transit, access controls, and monitoring. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

Depending on where you live, you may have the right to:

• Access, correct, or delete your personal information;
• Object to or restrict certain processing;
• Withdraw consent where we rely on consent (you can change your mind at any time);
• Receive a copy of your information in a portable format.

You can update your profile and delete your account from the profile page. For other requests, please contact us.

The Service is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can delete it.

We may transfer and process your information in countries other than the one in which you live. When we do, we use safeguards designed to provide a level of protection consistent with this policy and applicable law.

We may update this policy from time to time. When we make material changes we will notify you, for example by posting a notice within the Service or sending an email, and update the “Last updated” date above.

Questions or requests about this policy? Visit our contact page and our team will be happy to help.